Reaction to The Soul of Communication
The article highlights the importance of critical thinking, which I agree. A thoughtful exchange of words that can convey ideas and information concisely, not only helps to save cost of employee misunderstanding and miscommunication, it can also lead to a higher rate of productivity.
In my opinion, communicating effectively is an effort that needs to be made by everyone in the organization. Organization leaders have to let employees understand the importance of having effective communication by implementing communication and critical thinking skills training. Not only that, they should show them what can be achieved by having effective communication within the organization. As stated in the article, many communication skills training fail to focus on a key point in developing critical thinking. As such, I feel that a re-evaluation of these training would greatly benefit those organizations that provide communication skills training to their employees.
Employees must also be open minded and look at improving these soft skills as it can provide them with opportunities in career growth and help to increase employee engagement with their organization. However, I understand that in a working environment, there might be a sense of hierarchy, making it hard for employees to voice out their opinions or give their feedback earnestly.
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